Terms of Service

1. Agreement to terms

By accessing or using autoplexity.ai (“the platform”), you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you must not use the platform.

The platform is operated by Future Gen AI Pty Ltd (ABN 60 447 071 932), a company registered in Australia (“we”, “us”, “our”).

2. Accounts and access

• ·You must be 18 years or older, or have the authorisation of an adult responsible for your organisation, to create an account.
• ·You are responsible for maintaining the security of your account credentials. You must not share your password or allow others to access your account.
• ·You must notify us immediately at hello@autoplexity.ai if you suspect unauthorised access to your account.
• ·We reserve the right to suspend or terminate accounts that violate these terms.

3. Acceptable use

You agree not to:

• ·Use the platform for any unlawful purpose or in violation of any applicable laws.
• ·Upload or transmit content that is defamatory, obscene, threatening, or infringes the rights of others.
• ·Attempt to gain unauthorised access to any part of the platform or its infrastructure.
• ·Use the platform to send spam, unsolicited communications, or to harass others.
• ·Reverse-engineer, decompile, or attempt to extract the source code of the platform.
• ·Use automated bots, scrapers, or other non-human means to access the platform except through our documented APIs.
• ·Misrepresent your identity or affiliation when using the platform.

4. AI-generated content

The autoplexity.ai platform uses artificial intelligence to generate content including letters, summaries, compliance guidance, and other documents. You acknowledge that:

• ·AI-generated content is not legal, financial, or professional advice.
• ·You must review all AI-generated content before relying on it in any professional, legal, or compliance context.
• ·We are not liable for any loss, damage, or consequence arising from reliance on AI-generated content without appropriate professional review.
• ·Content generated by the AI reflects the information you have provided and may not account for all relevant facts or legal requirements.

5. Subscriptions and billing

• ·Subscriptions are billed monthly in Australian dollars (AUD) via Stripe.
• ·Your subscription renews automatically on your billing date unless cancelled before the renewal date.
• ·Founding customer rates are locked at the rate applicable at signup for as long as your subscription remains active without interruption.
• ·Cancellation takes effect at the end of your current billing period. No partial refunds are provided for unused days.
• ·We reserve the right to change subscription pricing with at least 30 days written notice. Founding customer rates are not subject to price changes.
• ·All prices are exclusive of GST where applicable. GST will be added where required by Australian law.

6. Intellectual property

The platform, including its design, code, features, and content (excluding your data), is owned by Future Gen AI Pty Ltd and protected by Australian and international intellectual property laws.

Content you create or upload to the platform remains yours. You grant us a limited licence to store, process, and display your content solely for the purpose of providing the platform's services to you.

AI-generated content created using your data and prompts belongs to you. We retain no rights to content generated on your behalf.

7. Third-party integrations

The platform integrates with third-party services including Stripe, Xero, Twilio, Google, and Microsoft. Your use of these integrations is also governed by the terms of those providers. We are not responsible for the actions, content, or policies of third-party services.

8. Limitation of liability

To the maximum extent permitted by Australian law:

• ·We are not liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities.
• ·Our total liability to you for any claim arising from these terms or your use of the platform is limited to the amount you paid to us in the 12 months preceding the claim.
• ·We do not guarantee that the platform will be uninterrupted, error-free, or secure at all times.

Nothing in these terms limits our liability for death, personal injury, or fraud caused by our negligence, or for any other liability that cannot be excluded under the Australian Consumer Law.

9. Service availability

We aim to maintain high availability but do not guarantee uninterrupted access to the platform. We may perform maintenance, updates, or emergency changes that temporarily affect availability. We will provide advance notice of planned downtime where possible.

10. Termination

Either party may terminate the agreement at any time. You may cancel your account from the billing settings within your portal. We may suspend or terminate your account if you materially breach these terms, with notice where reasonably practicable.

On termination, your access to the platform ceases. We will retain your data in accordance with our Privacy Policy and delete it within 30 days of a verified deletion request.

11. Governing law

These terms are governed by the laws of Queensland, Australia. Any disputes will be resolved in the courts of Queensland, or through mediation before litigation where both parties agree.

12. Changes to these terms

We may update these terms from time to time. Material changes will be communicated via email or in-app notification at least 14 days before taking effect. Continued use of the platform after the effective date constitutes acceptance of the updated terms.

13. Contact us